A: Transit times vary depending on the origin, destination, mode of transport (air, sea, land), and customs procedures. For air freight, delivery typically takes 3-7 days, while sea freight can range from 14-45 days. We provide estimated delivery times during the quoting process.
A: Yes! Our Shipment Tracking Portal allows you to monitor your shipment's progress at every stage. You'll receive updates on pickup, transit milestones, customs clearance, and final delivery.
A: Absolutely! We provide end-to-end logistics solutions, including pickup from your location and delivery to your recipient’s address. This service is available for air, sea, and land freight.
A: Common documents include: Commercial Invoice Packing List Bill of Lading/Airway Bill Customs Declaration Forms For specific requirements based on the country or commodity type, our team will guide you through the process.
A: Our experienced customs brokers ensure smooth clearance by preparing all necessary documentation, calculating duties and taxes, and communicating with relevant authorities. We stay updated on regulations to avoid delays.
A: Basic liability coverage is included in our standard rates, but for added protection, we recommend purchasing comprehensive insurance. Coverage options vary depending on the value and nature of your cargo.
A: We provide various insurance plans tailored to your needs, covering risks such as loss, damage, theft, and delay. Our team can help you choose the best option for your shipment.
A: Simply fill out our Request a Quote form , providing details about your shipment (origin, destination, weight, dimensions, etc.). We’ll provide an estimate within 24 hours.
A: No, we strive for transparency in pricing. Your quote includes all applicable charges, including transportation, customs clearance, and handling fees. Additional costs may apply only if unforeseen circumstances arise (e.g., changes in customs regulations).
A: Yes, we specialize in transporting project cargo, heavy lifts, and oversized/overweight shipments. Our experts develop custom logistics solutions to ensure safe and efficient delivery.
A: IKOUROX MOVE MINT operates globally, serving over 100 countries. If you’re unsure whether we cover your specific location, please contact us for confirmation.
A: Our dedicated support team is available 24/7 via phone, email, or live chat. Visit our Contact Us page for details.
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